Business risk management
Control your risk strategy.
Fight fraud and help protect revenue.
Help shield your business from evolving threats with our adaptive fraud management solutions. Backed by AI-assisted insights trained on billions of transactions across our global two-sided network.
AI-assisted fraud intelligence backed by data
Help fight fraud using our real-time risk models informed by our $1.68 trillion in total annual payment volume1 and 20+ years of industry expertise.
Flexibility for dispute management
Choose to manage PayPal disputes from your internal dispute management tool or the PayPal Resolution Centre.
Help reduce friction for customers who transact
Speed up order timelines, report potential fraudsters and fraud activity, and keep good customers happy.
No new integration required
Easily added to your existing payment platform when you process with us. Unify risk visibility across all of your payment flows.
Options to tailor your risk management
Choose the approach to risk management for card transactions that best suits your business. Let us help manage your risk with Chargeback Protection on eligible transactions,4 or use our Fraud Protection dashboard to take complete control of your own risk management.5
More insights. More control.
Fraud Protection Advanced uses our powerful AI-assisted risk models and intelligence from our global two-sided network to help protect your transactions from ever-evolving threats.
Risk-centric AI insights
Proactively fight fraud. Our machine learning technology assigns a risk score to every transaction as it occurs.
Manage fraud your way
Leverage our expansive suite of customisable fraud tools, analytics, and reports.
No new integration needed
Easily enable our adaptive fraud solution within our centralised payment processing.
No extra cost fraud analysis
Ask our team of data scientists and fraud experts questions about filters or for help during a fraud attack.
Out-of-the-box fraud management
Our end-to-end service reduces your risk of loss from fraudulent transactions.⁴
Streamline with AI-assisted risk models
Using AI insights based on billions of data points from our global two-sided network, we help protect your business from ever-evolving threats.
Real-time decisioning
We evaluate whether to approve or decline every one of your transactions in real time. Our monitoring and adaptive solutions help keep your transactions protected from fraud.
Waived fees for fraud
If an approved transaction turns out to be fraudulent or results in an item-not-received dispute, we'll waive the PayPal chargeback fee up to the monthly loss cap amount.4
Reduce your chargebacks
We help reduce friction for customers and mitigate transactions likely to result in fraud. We also help minimise card network fees related to chargebacks.
Help protect your revenue.
Handle disputes efficiently.
Integrate our fully automated solution to save time and effort while handling disputes. Use with Fraud Protection Advanced or as a standalone dispute management tool.
Scale with AI-assisted tools
Centralise all of your payment disputes in one platform. Real-time monitoring allows your business to:
Pay only for your wins
Use customisable AI-assisted templates to submit evidence
Use AI-assisted tools to identify low-probability disputes early, and route high-value cases for manual review.
Centralise disputes across multiple payment service providers in one platform with real-time monitoring
Built-in Seller Protection for eligible PayPal Payments
When you accept PayPal, Pay Later, or payments from PayPal invoices, we can help protect your business from fraudulent and unauthorised transactions. Even when you’re facing a customer dispute, we can help you on eligible transactions. Limits apply. See Seller Protection terms.
Fraud monitoring
No extra cost
Manage disputes with the PayPal Resolution Centre
Our risk services help keep Ticketmaster protected
Scale fast with enterprise-grade solutions
Frequently asked questions
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